DATIM Support Site Refresh

Claire Morley -

Based on user feedback, the DATIM team has initiated a refresh of its support pages. We are in the process of updating and reorganizing articles to ensure the site is as user-friendly as possible. 

For example, we will be consolidating all training materials (tutorials, hands-on exercises, facilitator materials) onto one page called "DATIM Training & Tutorials". We will organize this material based on topic (Login and Navigation, Pivot Tables) instead of by type (videos, guides). This is intended to help users focus in on a specific DATIM topic. 

Further, we will be creating "1-Pagers" that consolidate materials relevant to a specific audience, e.g. DATIM for Beginners, DATIM for Advanced Users, or DATIM for Implementing Partners. This is intended to help DATIM users filter out materials based on unique needs. 

There will also be some minor look & feel changes to the homepage. 

Thank you and we hope to make your experience with DATIM a positive one. For additional questions, please submit a helpdesk ticket.


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